What is Kemper EZPay^sm Auto Recurring Payment?
Auto Recurring Payments are automatic payments of your monthly bill from your checking account, credit card or debit card.

How will I know when Kemper EZPay^sm Auto Recurring Payment will be withdrawn or charged for the first time? 
Kemper Specialty will mail you a Notification of Automatic Withdrawal before your first payment withdrawal/charge. This notice will explain the amount due and when the monthly withdrawals will begin.

I got a bill, but I just signed up for Kemper EZPay^sm Auto Recurring Payment. Do I pay it?
Yes. If you receive a bill, you should pay it even though you are enrolled in Kemper EZPay^sm Auto Recurring Payment. Due to timing, a payment may be due before your automatic withdrawals are scheduled to begin. You will receive a notice when automatic recurring payments have been scheduled to begin.

I took my payments off Kemper EZPay^sm Auto Recurring Payment (bank, credit or debit card). Why did my bill increase?
Lower installment fees are available when you are enrolled in Kemper EZPay^sm Auto Recurring Payment.   If you made any other changes to your policy, those changes could also impact your bill.

Will I receive a notice every time a payment is due?
No, you will only receive a notice for the first withdrawal or if the amount of the withdrawal changes.

What if a payment is declined by my bank or card company? 
For Kemper EZPay^sm Auto Recurring Payment from a bank account, the funds are resubmitted if the first withdrawal attempt was insufficient. The policy will be scheduled to cancel if a second withdrawal attempt is declined.  

For Kemper EZPay^sm Auto Recurring Payments from a payment card, the policy will be scheduled to cancel as soon as we are notified that the funds are not available.

Auto recurring payment plans will continue, if you send certified funds replacing the payment and the policy is reinstated.

Will the Kemper EZPay^sm Auto Recurring Payment be paid from my account on the same day every month?
The date of the automatic withdrawal will be the same date each month. That date is either ON or AFTER the day of the month indicated on the "Notification of Automatic Withdrawal" letter.

Will I get a statement to let me know that a Kemper EZPay^sm Auto Recurring Payment was processed?
Payments processed will appear on the bank or credit card statement from your financial institution. 

When will the amount paid for a Kemper EZPay^sm Auto Recurring Payment show up on my account?
Typically the amount paid will display on the bank or credit card statement within 3 to 5 business days.

Will the amount of withdrawal for a Kemper EZPay^sm Auto Recurring Payment ever change?
Certain policy changes could cause the withdrawal amount to change. If this happens, you will receive a notice in the mail letting you know the new withdrawal amount.

What happens when my policy renews? Will I renew automatically?
Yes. When your policy renews, you will receive information in the mail about your renewal, and your payments will continue to be withdrawn automatically.

Will I be able to change the date of the automatic recurring payments?
You can choose a convenient due date. Please contact Kemper Specialty Customer Service at 800.456.0448, and they will assist you.

How can I cancel my Kemper EZPay^sm Auto Recurring Payment?
You can cancel any time before the next payment due date by calling Kemper Specialty Customer Service at 800.456.0448.

What accounts can I use for Kemper EZPay^sm Auto Recurring Payment?
You can use EZPay^sm checking and savings accounts as well as credit or debit payment cards with the MasterCard and Visa logo.

Can I change my existing Kemper EZPay^sm Auto Recurring Payment from my bank to a credit or debit card?
Yes, you can change this online. Please note that it will take 3-5 days to update.

Can I make additional payments to the Kemper EZPay^sm Auto Recurring Payment plan?
You can make additional payments at any time. The amount for each remaining installment will be adjusted to reflect the payment.